Welcome to Sectorlane It solutions Private limited's Return and Refund Policy, your essential guide for a hassle-free shopping experience. We kindly ask you to take a moment to acquaint yourself with this policy, as it forms the cornerstone of smooth transactions on our website.  

By utilizing our website and making purchases, you indicate your agreement to adhere to the terms outlined in this Return and Refund Policy by sectorlane It Solutions Private Limited.   

ELIGIBILITY FOR REFUNDS:    
 

To qualify for a refund, an item must meet the following criteria:    
 

The item must be returned in its original packaging to be eligible for a refund.  

All attached tags must remain in place.  

It is essential that the items remain unworn and in their original condition.  

Upon receipt of the returned items and conducting a thorough inspection, refunds are typically processed within 5-7 business days.    
  

RETURN PROCESS GUIDELINES:    
 

To initiate a return, please contact our dedicated customer service team. Provide your order number and specific details regarding your request. Including any pertinent documentation to support your claim is appreciated. Additionally, include your contact information for further clarification, if needed. Please note that items must be returned unused, in their original state, including packaging and attached tags.  

REFUND DISBURSEMENT:    
 

Refunds are typically processed within 5-7 business days using the original payment method.    
 

PARTIAL REFUNDS:    
 

In certain instances, we may consider providing partial refunds for items returned with minor damages or missing accessories, pending assessment.    
 

SHIPPING COSTS:    
 

Shipping costs are non-refundable unless an error on our part has occurred. We are unable to reimburse shipping fees for returns.    
 

REFUND EXEMPTIONS:    
 

Refunds do not apply in specific scenarios:    
 

• Customized products can only be refunded if they arrive damaged or incorrect.  
• Items returned without original packaging or tags will not be eligible for refunds.  
• Products that show signs of wear or use beyond what is necessary for inspection will be excluded from refunds.  

Any exceptions to these policies will be clearly communicated during the purchase process.    
 

We value your time and effort in reviewing our Return and Refund Policy. Our commitment is to provide you with a transparent and seamless shopping experience. Whenever you have questions or need further assistance, please do not hesitate to contact us.    
Email : [email protected]